Frequently Asked Questions

Please see answers to our most frequently asked questions below. If you can’t find the answer you’re looking for, please contact us and one of the team will get back to you as soon as possible.

Anglian Leisure Netherhall
The Netherhall School
Queen Edith’s Way
Cambridge
CB1 8NN

A free car park is available directly outside the Sports Centre reception.

All Sports Centre staff working with children have undergone an enhanced DBS check

Please speak to a Duty Manager on shift or contact the Sports Centre Manager – [email protected]

The Sports Centre has the following social media pages which can be used to keep up to date with news, information and offers.

Facebook page – Anglian Leisure Netherhall

Instagram page – @anglianleisure_netherhall   

The minimum age to use our fitness suite is year 9 or above (age 13/14), proof of age may be required.

All users U18 must completed an induction with one of our qualified staff before their first session, these are £10.00 and can be booked by calling our reception on 01223 712142

The induction is optional for users aged 18+ years. However, if you are new to the gym environment and are not familiar with use of the equipment, then an induction is recommended. If you are an experienced gym user, it is not essential to have an induction and you will be asked to complete a PARQ confirming you are competent to use the equipment.

There is no joining fee or contract for any of our memberships

Cancellations of RCPs must be given with 30 days’ notice please email us – [email protected]

Yes we can arrange this for you, please email us – [email protected]

All monthly memberships come out on the same date each month from the date you joined

Yes we do, with a minimum of 10 employees required. For more information please email [email protected]

1) To purchase a membership please click on the link below
2) Click – Netherhall / Sign up for a membership / Monthly Membership / Select the membership you would like / Click next
3) Select the date in which you wish your membership to start.
4) Fill in your name, email, date of birth and then complete the security box containing 5 digits
5) Complete your phone number, address and any medical conditions (please note you need the type out your address, the blue address lock up box is not active)
6) Complete your card payment, if asked do you want to save your card details click yes so that it saves to your account for future payments.

If you already know your password go to step 2
1) To set up a password please click on the link below and enter your email address. You will then receive an email from noreply_anglianleisure@ which will contain a big link to reset your password, for security you will need your ID number which is included in the email you receive and begins with a 4
2) Click on the link below which can also be found on our website and enter your email and password
3) Click on my account / Wallet / Add new card details
4) If you already have a card stored you need to add the new card and change the RCP tick to this new card and save. Once saved you can then delete the old card.